Proventus LLC
- Customer Care
- Amazon Marketplace Management
- Webb Development
- E-comm Operations and Admin Support
Proventus LLC
- Customer Care
- Amazon Marketplace Management
- Webb Development
- E-comm Operations and Admin Support
About Us
Proventus LLC has been building successful e-commerce solutions since 2000, the early days of online shopping.
We specialize in providing excellent Customer Experience (CX), Amazon US and International Marketplace Management, Web Development, and E-comm Operations Support.
CUSTOMER CARE
We care about your brand as much as you do!
Since 2000, our goal has been to provide steady quality customer support to online retailers. If there is an issue, our Multilingual (English/Spanish/Italian/French) customer service staff is ready to help over email, live chat, text, or phone call.
We are not a call center but an extension of your business. Customer service agents servicing your company are designed for your company.
Happy Customers are Loyal Customers
Amazon Marketplace Services
Amazon Market Place is a battleground for visibility! We carefully monitor your listings and your competitors' listings. We optimize your listings to have the right images, descriptions, and keywords to appear prominently in customer search results.
- Amazon Brand registry (Enrollment, Protection of registered trademarks)
- Listing products on Amazon (single and parent/child variations)
- Amazon Listing Optimization (titles, descriptions, bullet points)
- Keyword Optimization and Back-End Keyword Research
Marketing on Amazon through Amazon Sponsored naging prices, and quotes) - Advertising & Sales ReportsProducts Platform
- Amazon International Seles
- B2B Vendor Central (Setting up your Business profile, managing prices, and quotes)
- Advertising & Sales Reports
Web Development Services
We offer web development support-related services with a particular accent on Shopify:
- Theme development
- Full-scale theme development using Liquid, with HTML, CSS, and JavaScript custom
- code.
- Implementing features like store branding, styling and layout, app integration
- and configuration.
- Utilizing Shopify's tooling (Shopify CLI, Theme Check, GitHub integration, etc.).
- We follow the accessibility best practices for Shopify themes.
- App development
- Applying Shopify APIs, adding new and extending existing Shopify features.
- Customizing Shopify admin, online store, and other components while
- respecting recommended security, privacy, and performance guidelines.
E-comm Operations and Admin Support
At Proventus LLC, we offer various additional services, providing our clients with extra support in:
E-comm Operations
Marketing
Sales
Admin Support
Data Entry.
We are Gorgias Premium Partner
REVIEWS
The Wooden Wick Co.
Feels like a Part of your Team
We have been working with Steady Customer Care for about a year now, and they truly make you feel like they are a part of your internal team. We have extremely technical product information, and their agents have seamlessly stepped in to learn and understand the in's and out's of how our products and business work. They have helped us tremendously with making sure our customer service is speedy and top-notch, especially since our business grew 400% during their first year with us. Their entire team is friendly, professional, and easy to work with. Highly Recommend! CHARLOTTE KATONA, COO
Richer-Poorer Inc.
Professional and precise
We have worked with the team at Proventus for a few years now. They are so professional and intuitive. We trust them to handle all our customer care needs. They are quick learners, able to manage themselves well and treat our customers with the utmost respect and courtesy. We are extremely fortunate to have found this team because now our customer service is top notch with a 4.5+ star rating and happy shoppers. We are grateful for the peace of mind that this team brings to our business and we plan to continue our relationship with Proventus for years to come. TYLER PENNA, Ecom Marketing Manager